Southwest Airlines $49 ticket sale: Got get it before it ends
Southwest Airlines fare sale has been a stupendous success. The demand for the discounted fare that began with $49 one way ticket to many destinations was so high, and rush so much that their website continued to go down, frustrating many people. Even many passengers who wanted to check their status urgently were unable to do so due to the website being down and out.
The fare sale that was launched beginning this past Tuesday was expected to last till Thursday. But given the fact that the website of the airline company remained down and out for most part of this three day bonanza period forced it to extend the scheme for Friday too. So if you are eager to fly Southwest Airline and want to pay the least possible amount, go for the enticing offer.
The company faced serious problem in keeping its website online. Later the Southwest officials blamed the meltdown on heavy traffic from the sale. Thankfully on Friday the website seemed to be working fine, without any hitch.
The website was repeatedly showing the following message on its website while it was down, â€œwebsite is undergoing maintenance and is currently unavailableâ€. The people who got their message on their screen were asked to call the companyâ€™s toll-free number, but a reporter who did that got busy signals.
The company is being criticized for not being ready to deal with heavy rush that is necessary with such enticing offer. It was not unexpected. There is no denying the fact that the Southwest outage has lasted longer than most. Southwest could be particularly vulnerable this time because it sells a higher percentage of tickets on its own website instead of through online travel agencies. Henry Harteveldt, a travel-industry analyst for Atmosphere Research while talking about the outage says, â€œThis is a catastrophic technology failure when your primary sales channel is unavailable for more than a dayâ€¦There will be a lingering, negative effect in terms of (passengersâ€™) willingness to consider flying on Southwest.â€
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