Business

Microsoft Surface Book, Surface Pro 4 firmware solve problem issues: Both machines are superlative

Microsoft Surface Book, Surface Pro 4 firmware solve problem issues: Both machines are superlative

Microsoft Surface Book, Surface Pro 4 firmware solve problem issues: Both machines are superlative

If it was an issue that had kept you busy and annoyed you with your otherwise great machines including Microsoft Surface Book and Microsoft Surface Pro, believe me your problems are over.

The two machines that were introduced in the market by the Redmond based tech giant a few months ago have been facing a few issues ever since their launch. The issues, despite being minor in nature have taken the sheen off the otherwise exceptional machines that the two are.

Now it seems that the tech giant has come out with a solution for the most important problem that confronted Surface Pro 4 and Surface Book, its power problem. The company said the latest update fixes an issue whereby both the Surface Book and Surface Pro 4 failed to go into a low-power “sleep” state. It resulted in less-than-expected battery life for both devices.

Panos Panay in a blog post went on to add, “Today’s updates include a set of Microsoft and Intel driver and firmware updates for Surface Book and Surface Pro 4 that will help you get the most of the power management options that Surface is designed to offer and continue to make your Surface more productive”.

There is no denying the fact that the announcement by Panay is significant because someone as senior as Panay normally would not communicate a firmware update, but this patch is not ordinary. We know that the Microsoft’s forums were full of complaints about the Book and SP4’s power issues since the release of these devices last year. Earlier, it was announced by the company that a fix was coming in 2016 but it failed to assuage the agitated owners. In January, when Microsoft released its Surface firmware, the users welcomed it but they were disappointed to know that it lacked the expected power updates.

Despite being lavished great praise ever since their launch, there were some minor irritants. Panay on Wednesday said that he was aware of user feedback. “Building devices people love is what drives our team,” Panay wrote. “It’s why we come in to work every morning and it’s what keeps us up at night. And feedback from our customers is really important to the team and to me personally. I read the blogs, I read the comments, I read social media, I read the forums and so does the team. We love the energy. We’re listening and channeling that feedback directly into our products. Today we’re releasing an update to continue to address that feedback.”

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