iPhone 4S users had complained of very slow data speeds as an influx of data-guzzling smartphones hosed the carrier’s network.
It was reported that the problem was known to the carrier and Apple and they were jointly working on resolving the issue. It was found in an email sent to Sprint that Apple and Sprint are working on a fix for a “confirmed nationwide issue”.
Speeds calculated for the iPhone 4S were as slow as downloads at 0.03Mbps and upload speeds of 0.06Mbps. Another user found it to be 0.09Mbps but it soon recovered to reach a 1.35Mbps by October 19 in three days time.
Sprint came out with a stamenet saying, â€œThe network is consistent with our expectations. We are seeing a very low return rate for this device but we are watching the reports of speed issues very closely. We do see opportunities to optimize performance, specifically in high network capacity areas. We see this as typical optimization work and do not have any specific area of concern.â€
The firm added, â€œSprint is committed to providing the best possible experience for our customers. We are listening to our customers and working closely with our partners at Apple to ensure optimal performance of iPhone devices on our network.”
The Sprint version of the iPhone 4S was reviewed by PCMag mobile analyst Sascha Segan and she said, â€œAll of my Sprint phones were crawling along at a pathetic 300-500kbps, with some data sessions taking several seconds to connect. It was like I was waiting in line to get on the Internet.â€
Sprint had stated last week, â€œWe are looking into a small number of reports of slow data speeds. We don’t know how many of the people complaining about iPhone speeds on Sprint are experiencing Sprint’s 3G network for the first time. As we showed in our 21-city Fastest Mobile Networks feature, Sprint has the slowest of the major 3G networks, with average national download speeds hovering around 480kbps compared to Verizon’s 700kbps and AT&T’s 2.4Mbps.