iPhone 5 problems: Apple rolls out carrier update for 5 Wi-Fi glitch
iPhone 5 has faced numerous problems since its launch. Meanwhile Apple has rolled out carrier update for iPhone 5 Wi-Fi glitch
Apple rolled out an update for the iPhone 5 this Sunday to fix a bug that cost users their precious cellular data while they were connected to a Wi-Fi network. The carrier update was for Verizon.
The update 13.1 for Verizon Wireless Network, according to Apple, is “an important new carrier settings update,” but at the same time says the bug crops up under certain circumstances.
The issue was raised by several iPhone 5 users on Apple support communities when they were charged for cellular data despite using a Wi-Fi connection. Most users and experts point towards iOS 6, but overall there seems to be a common dislike for the new hardware. The current unrest id for the Verizon network but there are posts that suggest similar issues with the AT&T network, but that’s still remains to be verified.
The issue, as most perceive, might have stemmed for the iOS 6 because users with older devices faced the issue when they upgraded to iOS 6. Of course, there are positive reviews everywhere about the new OS and the iPhone, but the discontent do not seem to stop as new glitches and issues are on the rise.
What’s in the update package and how to do it?
On its support page, Apple has asked users to follow the below given steps to install the update:
1. Tap Settings > General > About.
2. A dialog box appears which says “Carrier Settings Updated” and an OK button.
3. Tap OK to install the update.
4. Hold the Sleep/Wake button down until you see “slide to power off”.
5. Slide to power off.
6. After the device powers off, hold the Sleep/Wake button to turn your phone back on.
Note: To finish the installation of the update, your iPhone 5 must be turned off and then on again.
After your iPhone restarts, tap Settings > General > About, then scroll down to Carrier and verify that “Verizon 13.1″ is displayed.
The steps are aimed at Verizon subscribers, but if the same issue comes true for AT&T, there could be further chaos and more posts in the discussions forums and communities.
What’s so uncommon about the Apple iPhone 5?
All the previous iPhones performed with a lot less errors, but the iPhone 5 which was supposed to be an iconic upgrade fell short of the hype. The issues that have cropped up – starting from scratches on the screen to shabby paint-job to a more serious mapping application error, are denting the image of the company that had till date managed to stay on top due to impeccable quality of both hardware and software.
Given the minor and serious issues, the iPhone 5 and iOS 6 seem a bit premature. There is no doubt that sales figures might not exactly slow down, but Apple’s credibility will definitely be in question and that might push new buyers towards Android.
The recent apology by the Apple CEO for the misleading mapping software in iOS 6 and the advice to install Google Maps gives way to one specific question – Was the Apple iPhone 5 even tested properly before release?
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