O2 network problems continue despite assurances that it will be resolved fast. Meanwhile 3G network is still down and company is struggling to restore it
O2 network seems to be affected even now as thousands of their subscribers are still unable to connect to the network and make or receive calls. Subscribers are upset as the company has failed to meet its deadline to bring the system up and running.
But finally there is some good news for otherwise dejected customers. The company says that it has restored the 2G network and that it is working to restore the 3G network as swiftly as possible. But many customers say they are still unable to connect the network.
Earlier the company had asked its users to switch off 3G option from their mobile handsets claiming that it will at least connect them with the company network. But that failed to help the stranded users.
The company while praising itself on its website says, “O2’s UK 3G (HSPA+ 900 / 2100 MHz) network currently provides voice and high speed data services to over 84% of the UK population at speeds of up to 14.4Mbp and 21Mbps in major cities. O2 was the first UK operator to deploy a 4G/LTE trial network which has demonstrated peak speeds of over 100Mbps to a mobile device”.
In the meantime, the company posted the following message on its website, “Following the previous update that our 2G network service has now been restored, our 3G service has been restoring gradually…We expect full service to return this afternoon. In the meantime customers who were affected should still be able to make and receive calls (and may wish to try switching their mobile phones off and on as service returns)”.